Recently we have interviewed a newly-listed online investment program – Brantons Group. The programs looks promising, that is why we decided to ask Elizabeth, the head of customer service department, several questions about their company.
Hello Elizabeth, could you please introduce yourself to our public?
Hello, my name is Elizabeth Parker, and Gustav invited me today to give an interview for our company. I manage customer service department, I help out everyone with all the little issues/questions they have. Basically I supervise our members and give my best effort to make sure all our members are happy. I also have a part in promoting and advertising our project. To keep the story short, let’s get started. What is your first question, Gustav?
Please tell us a little bit about the staff that is managing the company, who are these people?
You can look at our company as 4 main departments. First is a customer service, second is a technical support, third is an investment team and the fourth is a team of independent entrepreneurs who operate under our name. And of course, our main man, the President of the company – Martin M. Jefferson. He rarely visits our offices. Last time we saw him two months ago, he stopped by with his family to say hello and we haven’t seen him since. A very busy man. We are very well organized and everyone has their own function, we work hard and we have a very friendly atmosphere at work, which makes things go smooth.
Let’s talk about the history of Brantons Group. When was the company established? What are its recent most admirable achievements?
Martin has been involved into entrepreneur and investment worlds forever. Even since he was young, at 16 years old, he opened his first clothing store, when later upgraded into a mid size supermarket. After that it all went uphill. He had a good backup from his family, his father Greg A. Jefferson III was a very wealthy man. Not to say Martin never worked hard, the truth is the complete opposite. Nothing in this world comes so easy and lasts long. Before opening Online Portal, Martin was involved into trading and real estate doing business off-line, thus constantly building new relations and connections. It is almost funny today to have a business and to not have a website. It makes things easier.
I guess this question worries investors more than any other, what are the returns backed up with, do you provide any trading reports to ensure a stable income for your investors?
Yes, we actually do have a “Trading Reports” section inside of member’s area where you can monitor our daily activity, so you can see outcome and the rate of the daily %. If you’re asking about the real back up, we invest a lot into real estate, building hospitals, golf courses, hotels, restaurants. Anywhere you can invest into – we’re there basically. We have a constant flow of profit. We set our Plans to a certain percentage, so that we may be able to keep up with withdrawals vs. profits. We don’t plan to close down, in other words.
How would you evaluate the level of risk while investing in Brantons Group? Which rules do you adhere to to provide the security of investors’ funds?
What we offer is to investigate other projects, to compare with our’s, to see what kind of support you get, to read the news, to monitor our updates such as special offers, new languages, new payment gateways. We are all about improvement. We want to show other programs and our members that you can operate for as long as you want. We’re here to compete, and are not afraid. Let’s see who treats customers better than we do. I say the risk is minimum and we welcome everyone to participate.
How do you provide the support for customers? How can a person contact you in case there are any questions/inquiries?
You can give us a call, you can request a callback, you can chat with one of our representatives online right from our website, you can write us an e-mail, or submit a feedback form.
Which payment processors do you currently accept, which do you plan to add in future and why?
You will see AlertPay this week, we’ve successfully implemented Liberty Reserve and Perfect Money. Also will add SolidTrustPay. We do help our members fund above mentioned e-currency accounts by Wire transfer.
And the last question, Elizabeth: How do you see the future of your investment company, which steps are you going to make to expand its popularity?
If I would answer this question in detail – I would give all our secrets out 
Let’s say we are going to work hard and we know what to do. That sums it up.
Thank you very much, Elizabeth. Looks like stakes are high for you guys. I sure wish you a good luck!
Thank you Gustav.